5-Step Web Marketing Plan Outline
by Bobette Kyle, guest columnist
Do you have a marketing plan for your Website? If not, it is time to think about
developing one. A marketing plan helps you make the right day-to-day and long term
decisions. Without a marketing plan, it is more likely your Website will be a drain on finances rather than a business builder.
Creating a marketing plan need not be scary or difficult. It does not require a marketing degree
or a lot of experience. You do, however, need to put some focused time into your plan. There are
different ways to write a marketing plan, one of which is to develop a marketing plan outline using
a five step process.
Marketing Plan Outline
Those five steps are:
1) Gather and Analyze Information
2) Verbalize Your Main Challenge(s)
3) Develop Your Website Objective(s)
4) Create Strategies
5) Choose Marketing Programs
As you develop your marketing plan outline, fill in the knowledge you gain throughout the five steps.
Step 1: Gather and analyze information.
You will need information about your company, competitors, customers, and other industry players. This includes all you can find about how the Internet is currently being integrated in your industry with respect to products, promotions, pricing structures, and distribution channels. From this information, you can complete industry and SWOT analyses as well as identify your target customers.
Step 2: Verbalize your main challenge(s).
Write down the main Internet related challenges you want to overcome. Referring to these main challenges will help keep you focused while filling your marketing plan outline. You may even want to write your challenges down in question form - "How do we _____________?". When your marketing plan is completed, it will answer the question "How do I address these challenges?"
Step 3: Develop your Website objective(s).
The objective addresses the "big picture". Your objective answers the question "How will I overcome my main marketing challenge(s)?" in broad, general terms. If your company's main site-related challenge is figuring out how to use your Website to help build client business, for example, an objective for your Website marketing plan could be "To enhance online client service as well as build site awareness and interest with clients." [Editor's note: An Internet marketing plan is an integral aspect of any e-commerce solution].
Step 4: Create strategies.
Strategies support your objective, defining the general approaches you will take to meet your objective. For example, strategies to support the objective outlined in Step 3 could include 1) improve online communication, information, and education, 2) build awareness of and interest in your company on the Internet, and 3) communicate the Website's existence and advantages to existing clients.
Step 5: Choose marketing programs (tactics).
The programs are where the action takes place - these are the things you will do to bring your marketing strategies to life. Marketing programs to support strategy 2 in the above example (improve online communication, information, and education) could include 1) sharing experience and observations in your industry through participation in discussion boards, 2) offering an email newsletter, and 3) listing/submitting your site to targeted search engines and directories.
The Write Up
Once you have a marketing plan outline developed, if needed, there are numerous ways to do an expanded write up. If you are a company employee, there may be existing format and content you must follow. You can find some write up suggestions in "What to Include in Your Marketing Plan Write Up".
After the initial plan is developed, you should treat it as a work in progress. Tweak and adjust as needed in response to changing conditions. Many companies update marketing and business plans annually when developing budgets for the coming year.
Whether you are a one-person shop or part of a good-sized company, having a Website marketing plan can help your business prosper on the Web.
About the Author:
Bobette Kyle draws upon 12+ years of Marketing/Executive experience,
Marketing MBA, and online marketing research in her writing.
Bobette is proprietor of the Web Site Marketing Plan Network,