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Marketing

The Essential Contents of a Marketing Plan
Excerpt from On Target: The Book on Marketing Plans by Tim Berry and Doug Wilson

Every marketing plan has to fit the needs and situation. Even so, there are standard components you just can't do without. A marketing plan should always have a situation analysis, marketing strategy, sales forecast, and expense budget.

  • Situation Analysis: Normally this will include a market analysis, a SWOT analysis (strengths, weaknesses, opportunities, and threats), and a competitive analysis. The market analysis will include market forecast, segmentation, customer information, and market needs analysis.
  • Marketing Strategy: This should include at least a mission statement, objectives, and focused strategy including market segment focus and product positioning.
  • Sales Forecast: This would include enough detail to track sales month by month and follow up on plan-vs.-actual analysis. Normally a plan will also include specific sales by product, by region or market segment, by channels, by manager responsibilities, and other elements. The forecast alone is a bare minimum.
  • Expense Budget: This ought to include enough detail to track expenses month by month and follow up on plan-vs.-actual analysis. Normally a plan will also include specific sales tactics, programs, management responsibilities, promotion, and other elements. The expense budget is a bare minimum.

Are They Enough?
These minimum requirements above are not the ideal, just the minimum. In most cases you'll begin a marketing plan with an Executive Summary, and you'll also follow those essentials just described with a review of organizational impact, risks and contingencies, and pending issues.

Include a Specific Action Plan
You should also remember that planning is about the results, not the plan itself. A marketing plan must be measured by the results it produces. The implementation of your plan is much more important than its brilliant ideas or massive market research. You can influence implementation by building a plan full of specific, measurable and concrete plans that can be tracked and followed up. Plan-vs.-actual analysis is critical to the eventual results, and you should build it into your plan.

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Marketing With Postcards
http://www.DrNunley.com

To be successful, your marketing plan needs to have two essential things. First, it must get attention. If it doesn't catch people's eye, it's not going to work, period. Second, it must be cheap enough for the long haul. If your marketing is too expensive, your profits will feel the pinch.

Using postcards is an effective marketing strategy that is both affordable and attention-grabbing. Because a postcard doesn't need an envelope, your message has a head start at getting attention--it's in your customer's face right off the bat. Today's bright, full color postcards practically jump out of your prospect's stack of mail.

Postcards are far cheaper to send than regular mail. You can make small, targeted postcard campaigns and get the same results as an expensive print or broadcast campaign might bring.

Your postcard's main message needs to be simple and direct. If your message is too long or seems too complicated, your postcard will end up in the trash. Your card might double as a coupon, thank customers for purchases, advertise a sale, or simply remind people you're still there. Whatever you do, don't try to pile too much information on one postcard--focus on one objective.

When writing your postcard, start with a great headline. Begin with an action word. Promise a main benefit customers will get when they buy from you. Cut out extra words.

Headlines work best when they are black, bold type on a white background. White on a dark background works well, too. Avoid colored type. It can easily blend into the background, giving your headline less impact.

Use a full-color photo to make your postcard look more impressive and stand out from the other mail. That used to be expensive, but now online suppliers can give you a vast catalogue of stock photos to choose from at a low price. Choose a photo that people who buy from you might identify with or find amusing.

You can even send a series of cards. For example, your floral shop might first send a postcard to addresses in the neighborhood letting people know you're open for business. Next, try sending a second postcard advertising a sale or special item.

When you target consumers, consider these ways of categorizing your audience: where they are located, what they do for a living, family size, income range, ages, men or women, how much education they have, and the lifestyle they embrace. Targeting your audience will get you better response and more bang for your advertising buck.

Cheap, effective postcards are a great way for a very small business to gradually build its customer base and sales. Postcards are also a good way to augment a larger company's print and broadcast campaigns. By following these simple tips, you can insure your postcard gets noticed and brings results.

Kevin Nunley provides no-cost marketing advice. He also writes sales letters, web copy, and press releases fast and at low cost. See all his marketing and writing deals at http://DrNunley.com
Send your question to him at kevin@drnunley.com


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Financing

Business Plan Pro

Do I need a business plan?
By Palo Alto Software, Inc.

Not everyone who starts and runs a business begins with a business plan, but it certainly helps to have one. If you are seeking funding from a venture capitalist, you will certainly need a comprehensive business plan that is well thought out and demonstrates sound business reasoning.

If you are approaching a banker for a loan for a start-up business, your loan officer may suggest a Small Business Administration (SBA) loan, which will require a business plan. If you have an existing business and are approaching a bank for capital to expand the business, they often will not require a business plan, but they may look more favorably on your application if you have one.

Reasons for writing a business plan include:

  • Support a loan application
  • Raise equity funding
  • Define objectives and describe programs to achieve those objectives
  • Create a regular business review and course correction process
  • Define a new business
  • Define agreements between partners
  • Set a value on a business for sale or legal purposes
  • Evaluate a new product line, promotion, or expansion

What's in a business plan?
A business plan should prove that your business will generate enough revenue to cover your expenses, but a business plan may vary depending upon whom your audience is. If you are writing a plan for your colleagues and partners, for example, to expand an existing business, then the focus of that plan may be more operational than financial. Yes, you are going to show your partners how this expansion will mean more revenues, but they are going to want to know the nuts and bolts of how this new venture is going to be implemented.

If you are writing a business plan for a bank, your bank manager will want to see that your ideas are well thought out, but the most important aspect to him or her will be your financials. Are your assumptions realistic? And will the cash flow of the business be enough to ensure that you can make the monthly payments for the loan that you have requested? If your business is making $1,000 a month and your payments are $1,200 a month, the bank is likely to turn you away.

When considering an investment opportunity, most venture capitalists look at the obvious trends and market niches. Transcending the business elements, however, the most important factor in a decision to invest in a company is the quality of the people. In real estate, the three biggest criteria are "location, location and location." The venture capital axiom is "people, people and people." VCs will ask, how experienced are the people that are going to run this business? Do they have knowledge of the industry? Have they started successful ventures in the past?

What makes a successful business plan?

  • Presents a well thought out idea
  • Contains clear and concise writing
  • Has a clear and logical structure
  • Illustrates management's ability to make the business a success
  • Shows profitability

Bringing it all together...
Your business plan is like your calling card, it will get you in the door where you'll have to convince investors and loan officers that you can put your plan into action. You want your calling card to look impressive, so make sure your business plan is printed out on good quality paper, you have checked the spelling and grammar and that your numbers add up. Anyone who sees errors while reading your plan will wonder whether you are going to make similar errors in running your business.

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A great business plan is the best way to show bankers, venture capitalists, and angel investors that you are worthy of financial support. Make sure that your plan is clear, focused and realistic. Then show them that you have the tools, talent and team to make it happen.

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Tax Planning

Tax Magic: How To Turn Taxable Income Into Tax-Free Income
-- by Wayne M. Davies
Copyright 2004 Wayne M. Davies Inc.

Believe it or not, there are ways to convert taxable income into non-taxable income, without any fear of an IRS audit. Here's one of my favorites. It's been part of our tax code for over 30 years, yet many still don't take advantage of it. What am I talking about? The IRA -- Individual Retirement Account. Now, before you say, "Oh, I know all about that one; what's so great about an IRA?", give me 10 minutes to explain 3 new benefits to the IRA rules that you may not realize.

BENEFIT #1: How To Avoid Tax Rather Than Postpone Tax First, did you know that there are now 2 kinds of IRA's available? The so-called Traditional IRA is the one that first came out way back in the 1970's. But there's a newer incarnation of the IRA that's only a few years old -- it's called the Roth IRA. And the difference between these 2 IRA's is huge. Traditional IRA contributions are tax-deductible, resulting in immediate tax savings. The growth of those contributions is also tax-sheltered while the funds remain in the account. But eventually all tax-deductible Traditional IRA contributions, as well as the growth of those contributions, will be subject to income tax when the money is withdrawn from the account. In other words, Traditional IRA's offer the opportunity to temporarily postpone taxes.

In contrast, the Roth IRA offers the opportunity to permanently avoid taxes. With a Roth IRA, you don't take a deduction for your contributions; instead, you make a contribution with "after-tax" dollars. Whatever you put in not only grows tax-free, but can also be withdrawn tax-free. Here's an example to illustrate: If you invest $2,000 per year for 20 years into a Roth IRA, you will have invested a total of $40,000. Now if that Roth IRA earns an average of 10% per year, that $40,000 will grow into $126,005. Now comes the fun part: Assuming the IRA has existed for at least 5 years and you are at least 59 ½ years old, you can withdraw the entire $126,005 tax free. In contrast, if this money had been invested in a Traditional IRA, the entire $126,005 would be subject to income tax as it is withdrawn. The $86,005 of growth is magically converted from taxable income to non-taxable income. Assuming you are in the 15% federal tax bracket, that's a savings of $12,901. Add any state income tax, and you could save over $15,000 in taxes.

BENEFIT #2: Take An Extra 3 ½ Months To Fund Your IRA The deadline for contributing to your IRA is April 15 of the year AFTER the year for which the contribution made. So for Year 2003, you have until April 15, 2004 to put money into your IRA. If you've already invested the maximum (more about that in a moment) by December 31, 2003, then you're done. No more money can go into the IRA for 2003. But if you haven't maxed out your IRA, you have until April 15 to do so. Which brings me to . . .

BENEFIT #3: The Maximum Contribution Amounts Have Increased For many years, the most you could put into an IRA was $2,000. Now, the maximum is $3,000 (assuming you have at least that much earned income from wages or self-employment income). And if you are over 49, you can put in another $500, bringing the total maximum to $3,500. A married couple, both age 50 or older, can put a whopping $7,000 per year into a Roth IRA. Not too shabby, eh?

One final note about these Roth IRA rules: For married people, you can only contribute the maximum of $3,000 or $3,500 if your combined income is less than $150,000. If you are single or head of household, you can contribute the maximum if your income is less than $95,000. For most middle-class folks looking for a perfectly legal way to permanently avoid tax (rather then merely temporarily postpone tax), the Roth IRA fits the bill. Now comes the hard part -- how to actually implement this tax avoidance strategy. "Wayne", you say, "We'd like to save as much as we can for our golden years. But $7,000 a year? It's hard to put aside that kind of money. We need every dollar we make just to pay the bills." If that's your situation, I'm not going to get up on my "what-do-you-mean-you-can't-save-any-money-for-retirement" soapbox and start preaching at you. I will say this: You've got to start somewhere, and you've got to start saving something, don't you? People who have a problem saving for retirement usually have a budgeting problem. For an excellent resource on budgeting, I highly recommend the Budget Stretcher web site: http://www.homemoneyhelp.com. This site offers a free budget system complete with simple forms and worksheets to help you figure out how to put somemoney aside for a Roth IRA or other savings plan. Take advantage of this resource and get started today.

Wayne M. Davies is author of the best-selling ebook, "The Tax Reduction Toolkit: 29 Little-Known Legal Loopholes That Will Reduce Your Taxes By Thousands" (For Small Business Owners and Self-Employed People Only!)

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Avoid Small Business Tax Traps
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How To Audit-Proof Your Tax Return Forever! (My Recent Close Encounter of The IRS-Kind)
There is No Such Thing As Tax Simplification!
Tax Filing 101: Procrastinators of the World, Unite!
How To Avoid Getting Burned By Your Own Tax Return
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