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"Marketing Tools and Strategies that Produce Optimal Results".. ![]()
Serving the global online business community since August 30, 2000
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What's the Most Powerful Way to Attract New Clients?by Charlie Cook©2007 In Mind Communications, LLC, all rights reserved.
You may be surprised to learn that it's not money or love. Is it making offers of products that are "guaranteed", "limited", "proven", "easy and simple to use", "on sale", "includes a free offer", or "new"? You're getting warmer. Offers like the ones above are helpful in getting a prospect's attention and are some of the most important words you can use in your marketing, but they pale in comparison to the number one motivator that makes your products and services irresistible to your prospects. What is it that makes your target market want to read your marketing materials, email you, call you and buy from you? Before I give you the answer, let me tell you a story. I remember getting up at five on Christmas morning when I was six years old. I tiptoed halfway down the stairs and sat there in my pajamas looking at our Christmas tree and the presents underneath. I stayed there for hours until my parents finally got up sometime after seven. What got me out of bed so early? Yes I was awed by the tall tree draped with lights and dripping with tinsel. But the presents were the key motivator. Not so much because I was dying to possess more toys or eat more fruitcake, but because I wanted to know what was in each one of those colorfully wrapped boxes under the tree. My curiosity was so powerful I couldn't sleep and I was up long before anyone should be on Christmas. Whether you're six or sixty, curiosity is one of the most powerful motivators. What prompted you to read this far? You wanted to know the answer to the question I posed in the article's title.
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We're all curious. Dorothy Parker said, "The cure for boredom is curiosity. There is no cure for curiosity." Spark a prospect's curiosity about your product or service, and there is no stopping them. They'll want to know if you can help them and how you are going to do it. Get them curious and you'll get their business.
How can you use curiosity in your marketing? The headlines you use in your marketing are like the brightly colored wrapping on Christmas presents. With the right words, you'll grab your prospect's interest and it won't let up until they've satisfied their curiosity. Below you'll find two ways you can use headlines to prompt prospects' curiosity.
Suggest a New Solution to A Problem. "Want to Attract More Clients and Grow Your Business?" "How Much More Could You Be Making With These Ideas?" "Discover How to Attract All The Clients You Want" "Sign Up For Your Financial Analysis To Find Hidden Resources You Can Retire On." Ask a question that is relevant to your prospects, and they will look for the answer to follow. Promise a solution to a problem and its guaranteed to get the curiosity of your prospects and prompt them to contact you. Then deliver on your promise. Use unusual and provocative headlines to engage your prospects. Get their attention with a headline that is thought provoking or incomplete. Create a "cliffhanger" with your headline and prospects will read your marketing copy to satisfy their curiosity. |
The tabloid newspapers use this strategy to sell papers every day. Take a look at these three samples:
"How to Use Liposuction to Repair Adobe Reader 6? And give it mouth-to-mouth respiration too" - from the Inquirer "Monkeys At My Car!" - from the SUN "February To Be Canceled" - from the World Wide Weekly News Unusual, unexpected or incomplete headlines can generate interest. The problem with many of the tabloid headlines is they aren't always credible or accurate. Instead you can use the cliffhanger idea, but use it ethically and accurately to catch your prospects' attention. For example: "My Prize-Winning Roses Would Wither Up and Die If It Weren't For" "Soup on the rocks." - by Ogilvy for Campbells "Have you ever seen a bald-headed sheep?" - from a 1954 ad for NIL-O-NAL, a lanolin cure for baldness "They Laughed When I Sat Down at the Piano But When I Started to Play!" - written by John Caples for a mail order course A creative headline will make your audience pause. It will prompt people to read your marketing materials and lead your prospects to buy. Curiosity is a powerful motivator. Put it to work for your business. Create curiosity with your business card, mailings, s.ales letters and website. The more curiosity you create on the part of your prospects the more inquiries and sales you'll generate. 2005 © In Mind Communications, LLC. All rights reserved The author, Charlie Cook, helps small business owners and marketing professionals attract more clients, whether you are marketing in print, in person or online. Sign up for the Free Marketing eBook, '7 Steps to get more clients and grow your business', full of practical marketing strategies you can use to increase profits at www.MarketingForSuccess.com |
Advertising Campaigns That Get Resultsby Charlie Cook ©2007 In Mind Communications, LLC, all rights reserved. "Advertising doesn't work." I hear it from my clients all the time. One client was about to file for bankruptcy because she wasn't getting a good response to her radio ads, and the cost was killing her. But she knew her target market was listening; she knew she needed to get her name out there to generate more business. What should she do? Owners of small businesses and professionals like yourself realize that to take your business to the next level, you need to get your products and services in front of a larger audience. You want to generate more leads, get more prospects to contact you and buy from you. Advertising is essential but how do you get more out of your advertising dollars? Have you been disappointed by your advertising campaigns? I felt the same way about my family's VCR. I paid good money for it (though probably not nearly as much as most people pay for advertising) and as far as I was concerned I could never get it to work the way I wanted it to. I spent way too much time fiddling with it and I still couldn't get it to record a TV show or a movie reliably when I was away. After a while I stopped trying to use its record function. Sound familiar? Compared to programming a VCR, creating a successful advertising campaign is simple. Note the operative word here is "successful". It's easy to put together an advertising campaign, but creating one that helps you make more than you spend should be the objective. |
The following seven elements are what separate a successful advertising campaign from one that just costs you money.
Elements of A Successful Advertising Campaign1. Choose the media that will reach your target market. It sounds obvious, but make sure your target audience will see and/or hear your ad. Select a publication or radio or cable station that your target audience reads or tunes to. If you're advertising on the web, your keyword selection is critical here. 2. Write ad copy that your prospects will want to read. Your prospects' primary interest is in what your product or service will do for them, not what it actually is. Which would you be more likely to read, a headline that reads, "Accounting Services" or one that reads, "How to Avoid Overpaying Your Taxes"? 3. Have others establish your credibility. If space allows, include testimonials in your ad verifying the outstanding results your products and services generate. 4. Motivate prospects to contact you Include a limited-time offer or something for free ? a report, appraisal or bonus product ? to prompt your prospects to take action. 5. Tell prospects what you want them to do and how to do it. This is your "call to action". Tell them to call you, visit your web site, send you an email, fill in the reply card, etc.
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6. Follow up your offer with the information prospects need to make a purchase. Too many people make the mistake at this point in the sales process of launching into a s.ales pitch. Whether your prospect is on the phone with you or is visiting your web site, help them clarify the problem or concern they have and detail the solution you provide. Then remind them what action you want them to take.
7. Continue to educate your prospects and clients. Stay in touch with likely prospects by contacting them at least every month. Get the conversation going by discussing a common problem. Give your prospects a quick tip they can use and, of course, mention the solutions you provide. A successful advertising campaign will include all seven of the above elements, not just one or two. When you put all these elements in place, your advertising will generate more leads and sales and you?ll see a good return on your advertising dollars. By the way, the client who came to me on the verge of bankruptcy is now back on solid financial ground. Once she understood how to write her advertising copy and manage her advertising campaigns, her radio advertising started to bring in a steady stream of new business. ©2005 In Mind Communications, LLC. All rights reserved. The author, Charlie Cook, helps small business owners and marketing professionals attract more clients, whether you are marketing in print, in person or online. Sign up for the Free Marketing eBook, '7 Steps to get more clients and grow your business', full of practical marketing strategies you can use to increase profits at www.MarketingForSuccess.com |
Improving Lead Generating and Conversation Rates: Think Like a Farmerby Charlie Cook©2007 In Mind Communications, LLC, all rights reserved. John's a freelance photographer in Ohio who called to tell me of his frustration with the advertising and promotional campaigns he has tried in the last couple of years. Each time he does a promotional mailing to his list of 10,000, he is lucky if he gets one or two inquiries. I had a similar call from a corporation that was spending its time and money driving traffic to its web site. With six thousand visitors a day, they were only getting a couple of inquiries per week. Both businesses were spending a lot of money to get attention but weren?t converting this attention to leads. Are you having the same problem? Marketing is a lot like farming. You can't just head out to your fields and bring in a bountiful harvest. First, you buy seed from the money you've budgeted. You buy enough to be sure that a good crop will germinate and thrive until harvest, and you're likely to plant several different crops to hedge the weather and the market. You may not be interested in becoming a farmer, but if you want to see your business grow there are three ways thinking like a farmer can help you. 1. Learn How to Collect More Leads A farmer needs seed and lots of it to bring in a bountiful harvest. You need a lot of quality leads to increase your clientele. If your ads or mailings aren't resulting in a steady stream of inquiries, find out what's not working and change it. By changing a couple of sentences of your marketing copy or your offer, for example, you can increase response rates by a factor of ten or more. |
Could you collect more leads with the right marketing strategy and marketing copy? 2. Learn How to Increase Your Lead Conversion Rate A farmer who had spent his savings on seed wouldn't plant his field, then go on vacation and come back months later expecting to find a healthy crop. While you may be the exception, this is the way most people market their businesses. According to The Yankee Group, between 40% to 80% of new business leads aren't converted simply due to lack of follow-up. Many businesses spend money on getting attention and then don't follow up on a prospect's interest by giving them the information or contact opportunity they want. What you tell a prospect and how promptly you respond when they show an interest determines whether they continue to stay in touch.
3. Learn to Use Systems that Generate Leads, Nurture Them and Increase Conversion Rates Today's farmers are as technologically and information savvy as any of us. Farmers use GPS in their tractors to plant their crops, the web to connect to weather forecasting and crop price information web sites to track their markets. Using high tech information and machines to get the work done, today's farmer has a system for buying seed and supplies, planting, maintaining and harvesting his or her crops. They make good use of systems and machines to increase their chances of bringing in a bountiful harvest.
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In the case of the corporation mentioned above, a simple change to their web site increased their lead conversion from 1 or 2 a week to 80 a week. Could your lead conversion rates increase with a better system for capturing and following up on leads? If you're like me, you get hungry often. Whether you're taking photographs or growing lettuce, you want to generate more leads and grow your business. To fill your larder and bring in a steadily increasing number of clients, think like a farmer. Use your marketing strategy and lead generation system to bring in many more prospects and increase your conversion rates. When you do you'll find yourself with a bountiful crop of new clients. - ©2005 In Mind Communications, LLC. All rights reserved. The author, Charlie Cook, helps small business owners and marketing professionals attract more clients, whether you are marketing in print, in person or online. Sign up for the Free Marketing eBook, '7 Steps to get more clients and grow your business', full of practical marketing strategies you can use to increase profits at www.MarketingForSuccess.com
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Getting Off The Advertising And Sales Rollercoasterby Charlie Cook©2007 In Mind Communications, LLC, all rights reserved. Seeing the results of advertising your business can be like watching a roller coaster. The day you run your ad you see a flurry of activity; your ph0ne starts ringing, your web site traffic increases and/ or potential clients visit your store. Your hopes soar. sales go up. Two or three days pass and the response goes down. You look at the bill for the advertising and your jaw drops. Your hopes descend. Nancy called me from Portland, Oregon with just this problem. Every time one of her ads appears in a local publication, customers start walking in the door of her home furnishing store. A few days later the number of prospects and sales goes down. Her advertising gets results, but the thousands of dollars she is paying each month is killing her profits. What can she do? Whether you advertise your consulting business in The Harvard Business Review or your interior decorating service in the Penny Saver, your ad will cost significant dollars. How can you make your advertising pay for itself? How can you use advertising to create a STEADY stream of business? Write Your Ad to Sell and To Generate Leads Of all the people who could benefit from your products and services, what percentage is likely to buy today? Hopefully a few, but the majority are more likely to need your services tomorrow, next week or next month. |
Write your ad to prompt people to buy and if they're not interested in making a purchase, to contact you. When you write your ad:
1. Sell your products or services by selling your solution. 2. Prompt prospects to buy. Include a call to action. 3. Motivate prospects to give you their contact information. For each person who responds to your ad and makes a purchase today, you should be able to get ten qualified prospects to contact you. Once you have their contact information, you can send them a regular email or postcard for far less than it would cost to run your ad on a weekly basis. Follow Up On Your Advertising An ad can be the first step in marketing your products and services but unless you follow up, it may be the last. Its what you do after your ad runs that determines whether you're able to make it pay for itself in the days and months to come. Let's say your ad works in getting people to visit your web site, call you or come into your store. What's the next step? How can you follow up to increase your sales? 1. Make sure you get their contact information so you can follow up. 2. Whether people stopped by your web site, left a ph0ne message, emailed you or visited your store Ð follow up promptly. Get back to them within the day, if not sooner. A prospect is most likely to buy or start a profitable relationship when he/she is looking for a solution. Let your leads linger and they'll go stale. If you wait prospects may contact other service providers or stores, and you've given them time to make their purchase through someone else.
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3. Respond immediately. Use a ph0ne call or an email to let them know you understand the problem they want solved and that you can help them. Even a personalized autoresponder message will do the job.
4. Market to your in-house list of contacts. If you want people to remember you when they have a need and are ready to make a decision to buy, make sure they think of you as the solution provider. The best way to do this is to regularly provide ideas, tips and information that your prospects want. 5. Create opportunities for personal contact, whether through your print mailings, ezine or web site, you want to prompt prospects to contact you to discuss their needs and / or place their order. Ask them what they want, what they are looking for. When they send you an email, follow up with a call. Tell them how to contact you, how to schedule a personal conversation and then follow up with a call. Advertising is an expensive ticket to marketing your products and services. Use these strategies to make sure you get your money's worth and you'll find your advertising paying for itself over and over. Instead of getting your thrills from watching your business go up and down, you'll find yourself enjoying the excitement of watching your profits steadily move up. - 2004 © In Mind Communications, LLC. All rights reserved. The author, Charlie Cook, helps small business owners and marketing professionals attract more clients, whether you are marketing in print, in person or online. Sign up for the Free Marketing eBook, '7 Steps to get more clients and grow your business', full of practical marketing strategies you can use to increase profits at www.MarketingForSuccess.com |